Experience intelligent customer engagement

Today, the process of engaging customers can't be one-size-fits-all. It needs to be adaptive across all touch points and within the context of your customer.

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Microsoft Dynamics 365 – Planning and Deployment Services

There’s a lot to consider when choosing the right Microsoft Dynamics 365 solution for your organization. Part of that process should include finding the right technology partner that’s focused on your needs and offers the best services and product knowledge in the market. We’ve learned from working with our customers what it takes to make an implementation successful and have put that knowledge into action with a number of services that helps you get the most from your Dynamics 365 investment.

Intelligent customer engagement enables your company to build customer trust, loyalty, and insight. With Microsoft Dynamics 365, we help your company deliver amazing customer experiences.

Dynamics enables you to optimize your sales, marketing and customer service capabilities. ISC can help you to execute your strategic Customer  or Citizen Relationship Management focus by leveraging Microsoft Dynamics 365 in the cloud, on-premises, or with a hybrid combination that suits your needs and help improve your business or agency.

Connect your team to powerful business tools – Microsoft Dynamics 365 is a powerful set of tools, apps and platforms that combine to drive optimization of business intelligence, social insights, campaign management and many other relationship drivers. Additionally, integration with Office 365, Skype, Yammer and Power BI is just the tip of the iceberg when it comes to connecting your team with powerful business tools.

Unparalleled insights – Dynamics 365 provides members of your organization with insights into customer account, sales opportunities, account activities, relationships, and more so that you can have a system that simplifies processes and helps you scale as your business grows.

Enhance relationships and collaboration – More than just sales, service, and marketing, a CRM system can provide mobile access, as well as access within Microsoft Outlook, to an organization so that employees are empowered to build their pipeline, enhance their relationships with customers and collaborate with internal team members.

CRM in the Cloud – Microsoft Dynamics 365 Customer Relationship Management (CRM) with Microsoft Office 365 combine to provide you with a low maintenance, high value return on your cloud investment. Microsoft Dynamics and the Microsoft Cloud free you to work anywhere, anytime, across your devices. Quick to deploy, easy to use, with the power to support your growth ambitions. Start with what you need today and easily adapt as your needs change.